We're searching for a dedicated and enthusiastic Specialist to join our vibrant Customer Services team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound messaging. Your primary responsibility will be to provide outstanding customer service by resolving their inquiries in a timely and effective manner. You will also play a crucial role in analyzing customer needs and delivering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound messaging platforms.
- Troubleshooting customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Partnering with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for interaction? Do you thrive in a fast-paced environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with accurate support via live chat. You'll address a range of customer inquiries, ensuring their happiness.
- Cultivate your customer service expertise.
- Team up with a talented team of professionals.
- Gain valuable experience in the customer support industry.
If you are excited to take on a challenge, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for addressing customer issues? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of contact for our valued customers, supporting them with their queries through live chat.
- Duties include:
- Proactively connecting with customers via live chat
- Offering prompt and helpful solutions to customer requests
- Maintaining a courteous and professional demeanor at all times
- Coordinating with other teams to provide seamless customer service
If you are a team player with excellent interpersonal skills, and a firm work ethic, we encourage you to consider! This is an amazing opportunity to advance your career in customer service while playing a role in a fast-paced company.
Eclerx Needs Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with exceptional communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of business process outsourcing, and we're committed to delivering exceptional more info customer experiences.
As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will address concerns in a prompt and professional manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are committed to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a enthusiastic individual with a interest in customer service? Do you thrive in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first face for our customers, providing timely and friendly support via live chat. You'll be responsible for handling customer inquiries, fixing issues, and guaranteeing a positive journey.
We offer a collaborative work environment with opportunities for growth. If you are excited to make a real impact, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a astute eye for detail and a commitment to provide exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the first point of contact for our respected customers. You will resolve their concerns in a timely and friendly manner. Your customer service skills will be instrumental in building positive customer interactions.
At Eclerx Pune, we endeavor to create a inclusive work environment where you can develop both personally and professionally. We offer attractive compensation and benefits packages, as well as opportunities for career advancement.
- When you are a driven individual with a powerful work ethic and a true desire to make a positive impact, we encourage you to consider joining our team!